Introduction

Welcome! We at Vital Peptides Labs (referred to in this Privacy Policy as the “Company,” “we,” “us,” or “Vital Peptides Labs”) respect your privacy and value the relationship we have with you. This Privacy Policy applies to our website(s), products, and services.

This Privacy Policy describes:

  • The types of personal information we may collect on our Site(s).
  • How we may use that information.
  • With whom we may share it.
  • The measures we take to protect the security of the information.

It also explains the choices you can make about how we use the information you provide and how you may contact us regarding our privacy practices.

We may update this Privacy Policy from time to time. The date at the top of the Privacy Policy reflects the most recent update. If we make changes that materially affect your privacy rights, we will provide notice on the Site or by other appropriate means. Your continued use of the Site(s) constitutes acceptance of the updated Privacy Policy.

Information We Collect

Our Site(s) may collect the following categories of information from and about you:

Identifiers

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Telephone number
  • Other contact information

Location Information

  • State
  • City
  • General geographic location based on IP address

Internet and Network Activity Information

  • Browsing behavior
  • Interactions with the Site
  • Data collected through cookies, pixel tags, and web beacons

Inferences

  • Preferences or interests based on browsing or purchase activity

Financial Information

  • Payment details required to process transactions (handled securely by third-party payment processors)

Commercial Information

  • Products viewed or purchased
  • Order history
  • Customer preferences

Sources of Information

We may collect personal information from the following sources:

From You

We collect information that you voluntarily provide, such as when you place an order, create an account, submit a form, or contact us through the Site. If you contact us, we may collect the information included in your communication.

From Your Device

When you visit our Site(s), we may automatically collect information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

We may use cookies, web beacons, and similar technologies, including analytics tools such as Google Analytics, to collect this information.

From Third Parties

We may receive information from third-party service providers that support our business operations, including:

  • Payment processors
  • Analytics providers
  • Website hosting providers
  • Shipping and fulfillment partners

Any information received from third parties is subject to their respective privacy policies.

How We Use Information

We may use the information collected to:

  • Operate, maintain, and improve our Site(s)
  • Process and fulfill orders and transactions
  • Communicate regarding orders, returns, or customer service requests
  • Provide marketing, promotional, or informational communications where permitted by law
  • Analyze Site usage and customer preferences
  • Conduct analytics and research
  • Prevent fraud and enhance security
  • Comply with legal obligations and enforce our policies

We may also use information with your consent or as otherwise permitted or required by law.

How We Share Information

We may share your information in the following circumstances:

  • To comply with legal obligations, lawful requests, subpoenas, or court orders
  • With service providers who perform services on our behalf, subject to confidentiality obligations
  • In connection with a business transaction such as a merger, acquisition, reorganization, or asset sale
  • To protect rights and safety, including fraud prevention and enforcement of our Terms
  • With affiliates or partners for purposes consistent with this Privacy Policy
  • In aggregated or de-identified form that does not identify you personally
  • With your consent

Vital Peptides Labs does not sell your personal information.

Data Storage & Security

All information collected through the Site(s) is stored and processed in the United States. We implement reasonable physical, administrative, and technical safeguards designed to protect your information.

However, no security system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and understand Site usage. Cookies are small text files stored on your device that help recognize repeat visitors and remember preferences.

You may manage or disable cookies through your browser settings. Disabling cookies may impact certain Site functionality.

Links to Other Websites

Our Site(s) may contain links to third-party websites for convenience. These sites operate independently and have their own privacy policies. Vital Peptides Labs is not responsible for the content or practices of third-party websites.

Your Choices and Rights

You may choose to limit or opt out of certain communications. Depending on your location, you may also have rights to access, correct, or delete personal information.

Requests may be submitted through our Contact Us Page.

Children’s Privacy

Vital Peptides Labs does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be deleted promptly.